01603 397455
Email : [email protected]
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Data Recovery
At NDR in Norwich, we provide fast Professional Data Recovery services for all systems including PC's, Laptop's, Mac's, External Drive's, Server Raid Systems, NAS Devices, USB Sticks, Camera Media or any other system.  We are proud to be able to offer you an honest, blazingly fast, and reliable Data Recovery service. At NDR we recover data from all of the leading computer manufacturers including Dell, Apple, HP, Seagate, Maxtor, Hitachi, Western Digital, IBM, Toshiba etc.  Whatever system you require data to be retrieved from, get in touch and one of our data recovery specialists will be delighted to help.
NDR: Our Services and Prices
Below is more information on the 3 levels of service that are available at NDR:

  • Standard - £249 - 48-96 hour turnaround
  • Express - £399 – 24-48 hour turnaround
  • Critical - £599 – 24 hour turnaround

* All prices stated are set (unless your disk has a mechanical failure) so that you know exactly how much you will be paying.
Drop off services are available in our Belfast and London Offices.  You can also ship your hard disk to us via a next day postal or courier service, which is a quick and easy way to do it.
NDR has been providing blazingly fast data recovery services since 2008 and has now recovered data for thousands of customers throughout the UK. NDR aims to be the quickest and most qualified Hard Drive Data Recovery Company in the UK and Ireland.  Give us a call today on 01603 397455 to speak with a data recovery specialist for a free quotation.

All Major Hard Disk Manufacturers Serviced
At NDR we recover lost data from all laptops, external drive systems, or any system that you require us to recover data from.  Here are some of the leading disk manufacturers that we work with: Seagate 7200.11 Disks, IBM Deskstar Disks, Western Digital Caviar Disks, Toshiba Laptop Disks, Quantum Scsi Disks, Maxtor Diamond Max series Disks, Fujitsu MPG Disks and Hitachi Travelstar Disks.  If your disk manufacturer is not listed, please call us to discuss your specific requirements on 01603 397455

95% of Data Recovered
At NDR, we have an fantastic success rate, as 95% of Data Recovery cases result in full recovery of all of lost data, with both internal and external drive systems.  As a company we have over a decades experience in recovering data, you will be receiving second to none support and services that ensure every chance possible of retrieving your lost data.
The NDR Guarantee
We provide a No Fix No Fee Service, so if we don’t manage to recover your data, you pay nothing.  Therefore, our service is 100% risk free.
We can offer a professional data recovery service for most systems, including all systems manufactured by all Apple Mac, Windows, Linux and Unix systems. Therefore, no matter what system you are using, be it: Apple HFS+, NTFS, Ext2, Ext3, Ext4, XFS or ZFS.  Get in touch now to discuss your data recovery requirements.
Data Recovery Error Messages, that we come across:

  • Accidental reformatting of partitions, Accidental Deletion of Data, Virus Problems
  • Actuator Failure
  • Bad file name
  • Bad master directory block
  • Bad sectors
  • Cannot access <drive> because a disk error occurred
  • Clicking / Ticking / Scratching / Grinding Sounds
  • Directory not found
  • Drive not installed
  • Drive not working after Power Surge
  • Error reporting ' Primary Master disk failed, Press F1 to continue'
  • Firmware update failure
  • Freezing or locking up the computer or buring smell from system
  • Front red light on system not displaying
  • Hard disk is unable to be accessed ( Inaccessible drive or partition )
  • No such volume
  • Not a Macintosh disk
  • Not an HFS volume
  • Not detected by computer's CMOS/BIOS
  • Not spinning, Not powering on at all
  • Power surge or power spike
  • RAID Array failed
  • RAID array initialisation
  • RAID controller failure
  • RAID controller failure
  • RAID corruption
  • RAID disk failure
  • RAID disk overheat
  • RAID drive incompatibility
  • RAID drive overheat
  • RAID rebuild failure
  • RAID rebuild not completed correctly
  • Segment Loader Error
  • The disk <drive> cannot be accessed
  • The disk is seen in Operating System but asking to be formatted
  • Unable to boot computer due to system getting dropped.
  • Water or Liquid spilled on Hard Disk
  • You receive a question mark when you boot up the Mac system.

How it Works
Lost your data?  We will have you back up and running as soon as humanly possible!

Our services are completely risk free because we offer a transparent pricing system and no obligation quotation.  If we don’t recover the data you don’t have to pay.  Simply call us on 01603 397455 to discuss the problem you are facing.  Then send us your disk and we will take it from there.

We offer a systematic, yet customized approach to data recovery process:
Each system is different, so we tailor our processes to the particular system requirements.  There are a few things that we do in every instance to ensure the highest possible quality of service, these processes are as follows:

  • When we start working on any disk we image all disks, in all cases.  To ensure that the integrity of your original disk is kept intact.
  • Our engineers then extract lost data from the imaged disk.

Each Hard Disk is supported by a selection of interfaces, such as PATA Hard Drives, SATA Hard Drives, Portable Hard Drives, Mobile Hard Drives, IDE Hard Drives, SATA Hard Drives, SATA II Hard Drives, SATA 2 Hard Drives, SATA III Hard Drives, SATA 3 Hard Drives, eSATA Hard Drives, SAS Hard Drives, SCSI Hard Drives, iSCSI Hard Drives, ESDI Hard Drives, Fibre Channel Hard Drives, USB Hard Drives, Firewire Hard Drives and PCMCIA Hard Drives.  We can recover data from all of the above.
Our 5-Step Data Recovery Process
Step 1 – Make Contact
To begin the process: please get in touch to discuss your requirements.  Give us a call today on 01603 397455 or send us a quick email at the following email address: 
[email protected]

Step 2 – Send your disk into our office
Get your disk over to us quickly and easily by one of the following:

  • Drop in to our office
  • Send the disk via postal/ courier service

Postal / Courier Service
Our advice would be to use Royal Mail Next Day Special Delivery, due to the fact that they offer up to £500 insurance and provide a quick overnight service.  Send your disk today; we will have it by tomorrow.  However, if you prefer, you can use a service provider of choice.
Covering letter:
Please include a covering letter that includes the following information

  • Contact Details (Full Name, Full Postal Address, Phone Number, Email Address). 
  • If you can also write which service that you wish to use from our 3 options above, Standard, Express or Critical. 

NB. If the service is not stated in your package we will provide our “Standard Service”.
Our Address
NDR - Norwich Data Recovery
Norwich Cavell House & Austin House
Stannard Place,
St Crispins Road,

Phone Number

01603 397455

Step 3 – Disk/s Arrive & Are Inspected
*At this point you are under no obligation to pay us*
When your Hard Disk arrives at our office we will firstly inspect it and perform a full diagnostic to uncover the issues and then decide on the level of data recovery that we can successfully obtain from your Hard Disk.  We will contact you as soon as we have a prognosis. We advise customers that they will hear from us within 24 hours.  Our Standard Recovery process takes in the region of 48-96 hours to complete.
Step 4 – Your Data is Recovered and Saved
We will contact you with the outcome of your disk inspection and request payment.
When your payment clears we will immediately back up the data onto your preferred media, normally DVD or portable hard disk.
Step 5 – Your data will be sent back to you
We will send you out your recovered data via Next Day Courier Service. Our mission is to always recover data within 24-96 hours of receiving disks. Our aim at NDR is to provide a fastest turn around at the best price in the UK and Ireland.
For further information on our Data Recovery Services or to discuss a Data Recovery Quote call us on 01603 397455

Opening hours:  Monday - Friday 9am - 6pm GMT.
Email us 24/7 at: [email protected]


NDR - Norwich Data Recovery, Norwich Cavell House & Austin House, Stannard Place, St Crispins Road, Norwich NR3 1YE, Phone: 01908 046895